Your First Visit - StarPro Physical Therapy A Division of Sports Physical Therapy, Occupational Therapy and Rehabilitation Services of The North Shore, PLLC

your first visit.

Welcome to StarPro Physical Therapy!

Thank you for choosing StarPro Physical Therapy for your healthcare needs. We’re here to help you on your journey to recovery and optimal health with a patient-centered approach that emphasizes your goals and unique needs. Our experienced team is dedicated to making your first visit—and every visit—productive, comfortable, and encouraging.

1. Register Through Our Secure Patient Portal

Once you have received your patient portal login details, please sign in to your account. Go to the “Notifications” section on the main dashboard, where you can complete and submit essential information, including:

  • Personal details
  • Emergency contact
  • Medical history
  • New patient forms

2. Completing New Patient Forms

If you are unable to complete your registration electronically, please visit our Patient Forms page, where you can print and complete the necessary forms to bring with you.

If you cannot access the online forms or bring completed forms, please arrive 15 minutes early to complete the paperwork before your scheduled appointment time.

Language Assistance

To ensure effective communication, we offer on-demand interpreter service platform, providing access to language support as needed during your visit.

For questions or more information, contact us or call 631-636-0041.

Important Tips for Your First Appointment

What to Bring

For your first appointment, please bring the following items:

  • Photo identification: Valid driver’s license, school ID card, or passport.
  • Insurance card: We accept most major insurance plans.
  • Prescription or Doctor’s Referral: If required by your provider or insurance plan.
  • Comfortable Clothing: Wear loose-fitting attire that allows ease of movement and avoid wearing jewelry.

Cancellation Policy

We understand that plans change. If you need to cancel your appointment, please notify us at least 24 hours in advance to avoid a cancellation fee.

What Will My First PT Appointment Include?

Your initial physical therapy appointment at StarPro will include:

  • Comprehensive 1-hour evaluation: We will discuss your symptoms, review your medical records, general health, any past surgeries, and your personal goals for physical therapy.
  • Personalized treatment plan: Based on your evaluation, our team will create a tailored treatment plan designed to support your progress and meet your individual needs.

Thank you for preparing for your first visit to StarPro Physical Therapy. We look forward to working with you on the path to better health and improved movement!